Fig Silver

Figs support digestion and heart health while supplying fiber, calcium, and potassium. Low in calories, they help with weight control and enhance skin and bone health through their antioxidants and minerals.

Thank you for shopping at Datenut.in. We value your satisfaction and strive to ensure you have a positive experience with us. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

• You have 3 days from the date of delivery to request a return.
• To be eligible for a return, your item must be:
  • The product must be in the same condition that you received it.
  • In the original packaging.
  • Accompanied by a receipt and an image of the product, which must be sent to our email ID or WhatsApp as soon as possible.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original method of payment within [Two working days].
• Shipping costs are non-refundable.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at our email/contact link].

5. Shipping Returns

• You will be responsible for paying your own shipping costs for returning your item, unless the return is due to our error (e.g., defective or incorrect item).

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

📧 Email: datenut.in@gmail.com
📞 Phone: 8925237094/8608882899
🏢 Address: Sahara Dates & Nuts

                1/130, ECR, Panaiyur, (Opp. to Thoondil Restaurant), Chennai – 600119.

Shipping Policy

1. Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

In case of any delay due to high order volume or supply issues, we will notify you via email or phone.

2. Shipping Rates and Delivery Estimates

Local Delivery: Within Chennai – Delivered in 1–3 business days.

Domestic Shipping: Within Tamil Nadu – Delivered in 2–4 business days, depending on location.

Shipping charges for your order will be calculated and displayed at checkout.

Region       Estimated Delivery       Shipping Fee

Local (within Chennai)  1–3 days    ₹50/kg

Within TamilNadu        2–4 days    ₹70/kg

3. Shipping Methods

We ship our dry fruits using reliable courier partners to ensure fast and safe delivery.

4. Packaging

All dry fruits are packed in a tight, tamper-proof, packaging to maintain freshness during transit.

Special care is taken to prevent damage or spoilage.

5. Order Tracking

Once your order is shipped, you will receive an email and/or SMS with a tracking number and a link to track your shipment’s status.

6. Damages

If your package arrives damaged, please contact us within 24 hours with photos of the damaged product and packaging.

7. Wrong Address / Non-Delivery

Please make sure your shipping address is accurate. Orders returned due to incorrect or incomplete addresses may incur additional reshipping fees.

8. Contact Us

If you have any questions regarding shipping, please contact us at:

📧 datenut.in@gmail.com

📞 8925237094/8608882899

🏪 Sahara Dates & Nuts

1/130, ECR, Panaiyur, (Opp. to Thoondil Restaurant), Chennai – 600119.